Boeing shares fell 3.1 percent in premarket trading Tuesday after the company canceled conference call with airlines to discuss systems on the 737 MAX model which crashed in Indonesia in October.
A 737 MAX operated by Lion Air crashed on Oct. 29, killing all 189 people on board. It was the first major accident involving the Boeing's latest version of its popular narrow-body plane.
Instead of a conference call, the aerospace giant will continue contact with individual airlines on a regular basis, CNBC has learned. Boeing has steadily spoken with different operators of the 737 MAX airplane over the last two weeks.
But the reaction among shareholders in the stock Tuesday furthers the perception that Boeing has not been forthright with its customers. However, CEO Dennis Muilenburg adamantly denied in an email to employees on Monday that Boeing has withheld information.
This story is developing. Please check back for updates.
– CNBC's Phil LeBeau and Meghan Reeder contributed to this report.
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